Shipping and Returns

CURRENCY and PAYMENT

All prices shown on the online store are in Australian dollars (AUD). All payments are billed in AUD. Currency conversions are set by your bank and any charges further to this will be made by your bank.

All prices are exclusive of GST for Australian customers. Prices for all International orders are GST exclusive; however all International orders include a 10% service and handling fee. This fee exists to cover higher costs associated with offshore orders.

Jeffery Electronic Control Pty Ltd accepts payments by Visa or  MasterCard. The charges for any transactions made on this site are only debited from your card once the Checkout process is complete.

SHIPPING & DELIVERY

SHIPPING FEES

Shipping to any NSW, Australia address is $15 not including GST. Shipping to any other state is $35 not including GST.

For any international order, or where the value of goods exceeds $5,000 shipping costs will be calculated on a case by case basis and may include insurance.

International shipping charges do not include possible taxes and charges imposed by the country of origin or destination. The responsibility of costs incurred for any customs duties, foreign taxes or other fees which may occur rest solely with the customer.

DELIVERY TIMES

Please allow 10 business days from dispatch to Australian metropolitan addresses. Regional areas may vary.

Deliveries are posted Monday-Friday during business hours. Purchases made on weekends or public holidays will generally be processed over the next 2-3 business days.

During peak times and sale periods, please allow additional time for your order to be processed (thank you for your patience!)

Jeffery Electronic Control Pty Ltd recommends customers provide a secure delivery address, for example your place of employment. Jeffery Electronic Control Pty Ltd bears no responsibility for lost or stolen packages.

ONLINE RETURNS and EXCHANGES

Goods can only be returned or exchanged within 30 days of purchase and after prior arrangement with Jeffery Electronic Control Pty Ltd.

Merchandise must be returned in original condition with your invoice.

Product exchanges are subject to availability at the time the item is returned.

Shipping and handling charges are non-refundable. If you return a product on which duty and tax has been paid, we are unable to refund such duty or taxes.

Please allow 14 days for return/exchange processing. We will notify you when the process is complete.

 

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